Contact information
Contact & Customer Support
Last updated: 31 August 2025
At SensoryLabs, we’re committed to providing clear, reliable, and timely support.
If you have any questions about your order, shipping, returns, or our products, we’re here to help.
Customer Support
📧 Email: shopsensorylabs@gmail.com
🌐 Website: our official SensoryLabs website
We aim to respond to all enquiries within 1–2 working days.
Business Hours
Monday – Friday: 09:00 – 17:00 (Ireland time)
Saturday & Sunday: Closed
Messages received outside business hours will be replied to on the next working day.
Returns & Authorisation
If you’d like to return an item, please contact us by email first so we can provide the correct return instructions.
- Returns sent without prior authorisation may be delayed or refused
- Including your order number will help us assist you faster
A Quick Note
We’re a small Irish brand, and we genuinely care about getting things right. If something’s off, just reach out, we’ll always do our best to sort it.